Basundhara , Kathmandu Nepal | Bhaisipati -15 lalitpur Nepal

FAQ

We have Elderly care, Nursing care, Day care, Physiotherapy and Rehabilitation. We also have OPD service.

A patient can stay as long as he/she needs to or prefers to. For Rehab patient, he/she can stay until the doctor suggests the person no longer needs the therapy.

We need all the medical history and the medical files of the patient and also we need the patient’s keen’s information (citizenship card and/or other current photo ID) and keen’s telephone number.

We have common (two beds and three beds) and single rooms

When patients finish their morning ritual, they are served breakfast followed by their
medication. They go to the recreational room and do some stretching and OM chanting.
Patients who need physiotherapy are sent to therapy room. After some time, we serve
lunch. After lunch, some patients take a nap some stay and for chat. We serve seasonal
fruits and in the gap of about an hour and a half we serve them snacks (khaja). Around four,
we encourage them to do social activities with our staff involved. From 6:30 pm onwards we
start serving dinner.

Our service includes the patients with Alzheimer’s and Dementia, Stroke, patients who are
just discharged from the hospital, and cancer patients. We also provide service to the
patients who need rehabilitation after accident and need physiotherapy.

We serve all Nepalese food including fresh milk and seasonal fruits. Our menu is prepared by a
nutritionist.

Our visiting hours are from 3:00 pm to 5:00 pm.

In the case of a medical emergency, we inform the patient’s keen whose phone number is
given to us at the time of admission. We take the patient to the hospital.

We take the patient to the hospital inform the patient’s keen and after that patient’s visitor
is responsible to wait in the hospital. In the case of unavailability of anyone to wait from the
patient’s side we assign a person with an additional cost.

We do not officially own an ambulance or have a laboratory. We call the ambulance from
outside who has a contract with us. For lab services, a person from the lab comes and collect
the sample and send us a report.

Orchid does not provide any medicines to the patient. All the personal items should be sent
by the patient’s party.