Frequently Asked Questions

Below you’ll find answers to some of the most frequently asked questions at Orchid Care Home. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to email us at

Does Orchid provide medicine and other personal items?

Orchid does not provide any medicines to the patient. All the personal items should be sent by the patient’s party.

Does Orchid have an ambulance and Laboratory?

We do not officially own an ambulance or have a laboratory. We call the ambulance from outside who has a contract with us. For lab services, a person from the lab comes and collect the sample and send us a report.

What does Orchid do if a patient needs to be admitted in the hospital?

We take the patient to the hospital inform the patient’s keen and after that patient’s visitor is responsible to wait in the hospital. In the case of unavailability of anyone to wait from the patient’s side we assign a person with an additional cost.

What does Orchid do in case of medical emergency?

In the case of a medical emergency, we inform the patient’s keen whose phone number is given to us at the time of admission. We take the patient to the hospital.

What are the visiting hours?

Our visiting hours are from 3:00 pm to 5:00 pm.

What types of food served?

We serve all Nepalese food including fresh milk and seasonal fruits. Our menu is prepared by a nutritionist.

What type of patients does Orchid give service to?

Our service includes the patients with Alzheimer’s and Dementia, Stroke, patients who are just discharged from the hospital, and cancer patients. We also provide service to the patients who need rehabilitation after accident and need physiotherapy.

What are the daily routines of residents?

When patients finish their morning ritual, they are served breakfast followed by their medication. They go to the recreational room and do some stretching and OM chanting. Patients who need physiotherapy are sent to therapy room. After some time, we serve lunch. After lunch, some patients take a nap some stay and for chat. We serve seasonal fruits and in the gap of about an hour and a half we serve them snacks (khaja). Around four, we encourage them to do social activities with our staff involved. From 6:30 pm onwards we start serving dinner.

What types of rooms are available?

We have common (two beds and three beds) and single rooms

What are the procedures for admission?

We need all the medical history and the medical files of the patient and also we need the patient’s keen’s information (citizenship card and/or other current photo ID) and keen’s telephone number.

How long can a patient stay at Orchid Care Home?

A patient can stay as long as he/she needs to or prefers to. For Rehab patient, he/she can stay until the doctor suggests the person no longer needs the therapy.

What are the services we provide?

We have Elderly care, Nursing care, Day care, Physiotherapy and Rehabilitation. We also have OPD service.